Privacy Policy
Privacy Policy
Effective Date:
11/27/2024
Last Updated:
11/27/2024
Introduction
Welcome toSimon's Plumbing ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our SMS messaging programs. Please read this policy carefully to understand our practices regarding your personal information.
Scope of This Policy
This Privacy Policy applies to information collected through our website(s) and services where this policy is posted. It does not apply to information collected offline, through third-party websites, or any platforms not owned or operated by us. By accessing our website and services, you agree to the terms outlined in this Privacy Policy.
Your Consent
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy, please refrain from using our website and services.
Information We Collect
1. Information You Provide:
Personal Information: Name, email address, phone number, address, and other details provided through forms on our website or SMS opt-in programs.Payment Information: When applicable, we collect payment information for billing purposes.
2. Automatically Collected Information:
Device Information: IP address, browser type, operating system, and browsing activities.Cookies: We use cookies to enhance user experience, improve website functionality, and track usage patterns.
3. Information from Third Parties:
Social Media Platforms: Data shared with us via linked accounts (e.g., Facebook or Google).
How We Use Your Information
We use your information to:
Provide and improve our services.Communicate with you via SMS or email.Process payments and fulfill orders.Respond to inquiries and customer service requests.Comply with legal obligations.
SMS Data Usage Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Sharing of information with subcontractors for support services, such as customer service, is permitted.All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
Opt-Out of SMS Services: Text “STOP” to unsubscribe from SMS messages. Cookies: You can adjust your browser settings to refuse cookies.
Information Sharing
We do not sell or rent your personal information. We may share information with:
Service providers supporting our operations (e.g., customer service, payment processing). Legal authorities when required by law.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Data Security
We implement appropriate security measures to protect your information. However, no system is 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised "Effective Date."
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email:
[email protected]
Phone:
